Policy

General

Scope

Duties of Users

• Comply with the all provisions of law while exercising rights under this Privacy Policy.
• Do not impersonate another person while providing her personal data for a specified purpose.
• Ensure not to suppress any material information while providing his/her personal data for any document, unique identifier, proof of identity or proof of address issued by the State or any of its instrumentalities;
• Ensure not to register a false or frivolous grievance or complaint with us or with any regulatory body; and
• Furnish only such information as is verifiably authentic, while exercising the right to correction or erasure under the provisions of applicable laws.

Note for Children / Minors (Below 18 Years) or Persons with Disability

How / When We Collect Your Personal Data

• At the time of registration with us for scholarship or voluntary donation;
• apply for a job, or otherwise participate in activities we promote that might require information about you;
• complete contact forms or request newsletters or other information from us (ex: email);
• using cookies;
• any other purpose as may be prescribed by law from time to time for which you have voluntarily provided your personal information.

Information We May Collect

• Messages exchanged between you, other users, or merchants;
• Participation in surveys, polls, contests, or promotional events
• Requests for features such as newsletters or updates
• Job-related communications through the services
• Grievance redressal correspondence
• If you send or receive messages (including SMS), we may store relevant details such as your phone number, carrier information, and message timestamps. Some carriers may charge for received texts.

How We Use / Process Your Personal Information

• Creating or maintaining your account or profile with us;
• Verifying and carrying out financial transactions on our website/mobile application;
• Carrying out research and analysis on our users’ demographics and behaviour;
• To personalize any communications we (or third parties, where appropriate) may send you or to provide you with information, products or services that you have requested from us (or third parties, where appropriate) or to enable third parties and its authorized licensee to: (a) collect, store and combine the said information; (b) analyse, process, publish, the said information and use the same to send marketing and promotional materials, information, newsletters, offers, and advertisements, send customized materials and advertisements based on preferences; and (c) for research and social welfare purposes and related messaging;
• to enhance user experience and provide support we may collect the following information:

a) browser type; b) IP address; c) your language preference; d) cookies and the ID and location of your device; e) the state or country from which you accessed Foundation; f) the pages/videos you view; g) length of time spent on pages/videos; h) the services you use and the manner in which you use such services (e.g., the content you access, view, click on, search for, transact etc.); i) the date and time of your visit; j) metadata, logs files, error logs; k) other geographic and demographic information; l) other hardware and software information; and m) which pop up or push messages you might have seen and responded to

• Determining your eligibility for obtaining scholarship with the Foundation;
• Enforcing our terms of use and notify you about any update;
• Communicating with you in relation to your account and updates;
• Process and respond to your queries;
• Job postings if subscribed;
• Distributing donation receipts and thanking donors for donations;
• Informing donors about upcoming fundraising and other activities of the Foundation;
• Internal analysis, such as research and analytics;
• Record keeping;
• Reporting to applicable government agencies as required by law;
• Surveys, metrics, and other analytical purposes;
• Anonymous donor information may be used for promotional and fundraising activities. Comments that are provided by donors may be publicly published and may be used in promotional materials. We may use available information to supplement the Donor Data to improve the information we use to drive our fundraising efforts. We may allow donors the option to have their name publicly associated with their donation unless otherwise requested as part of the online donation process.
• Any other legitimate use as may be notified by applicable law / regulatory authority from time to time and for which you have provided your explicit consent.

Links To Third Party Website On Our Platform / Website

Sharing of Your Data with Third Parties

• To our subsidiaries and/or affiliated entities who are under our common ownership or control.
• To an actual or potential buyer or a scheme of compromise or arrangement or merger or amalgamation or a reconstruction by way of demerger or otherwise of a company, or transfer of undertaking of one or more company to another company, or involving division of one or more companies, approved by a court or tribunal or other authority competent to do so by any law for the time being in force.
• We offer several services in association with third party partners (like NGO’s, government institute). For availing or enabling the availability of such services, any data you provide and/or share with us, we may share it with such third parties partners. Usage of this data by such third party will be subject to them: (i) complying with all data protection laws (including Digital Personal Data Protection Act, 2023 and rules notified therein), (ii) maintaining necessary safety standards and security protocols as per law, (iii) signing of data protection agreement with us; and (iv) complying with our security policies.
• Investigation officers and/or regulators to investigate and address threats or potential threats to the safety of any person, to investigate and address violations of this Privacy Policy, or to investigate and address violations of the rights of third parties and/or to protect the rights, property and safety of Foundation, our employees, our subsidiaries, our affiliated entities, and users.
• Internal and external audit teams and various stakeholders across our ecosystem, including affiliated entities, payment gateways, banks and other financial entities for fraud detection, prevention, mitigation, auditing and assurance purposes.
• Financial service providers such as companies engaged in banking/payments/facilitating financial transactions.
• To central, state and local government / regulatory authorities.
• to comply with any legal process / judicial order whether local or foreign or to respond to requests from public and government authorities, including public and government authorities outside your country of residence.
• For ascertaining the financial information and assets and liabilities of a user, subject to such processing being in accordance with the provisions regarding disclosure of information or data in any other law for the time being in force.
• For enforcing our rights, property and privacy and/or that of our affiliates, you or others;

• To be informed of the Foundation’s mission, of the way the Foundation intends to use donated resources, and of its capacity to use donations effectively for their intended purposes;
• Donations contributed may also be used to meet the management and operations of the Foundation as per the threshold prescribed under applicable law and/or government rules as notified from time to time.
• To be informed of the identity of those serving on the Foundation’s governing board, and to expect the board to exercise prudent judgment in its responsibilities.
• To receive appropriate acknowledgment and recognition
• To be assured that information about their donations is handled with respect and with confidentiality to the extent provided by law.
• To expect that all relationships with individuals representing the Foundation to the donor will be professional.
• To feel free to ask questions when making a donation and to receive prompt, truthful and forthright answers.

Donation Refund Policy

Security Measures

Right to Withdraw Consent

Period of Retention of Your Data